Frequently Asked Questions- How can we help?
Frequently Asked Questions about Website Design
If you are considering getting a website for your business or redesigning a website you already own, then read our frequently asked questions with answers section below describing what you need to do next.
Web domains are your piece of real estate on the Internet. They are also referred to uniquely identifiable addresses for websites.
Web domains are normally purchased from registrars. For example a wide range of domains can be purchased from here or at our sister website thehostingpool.com
Best practice when purchasing a domain name.
There are a number of thing to consider when purchasing a domain name.
Should you identify which country you are from? For example, lets say you are based in Ireland and will not be exporting and selling products abroad then the .ie country identifier is what you should purchase for your domain name.
The video below provides some explanation about the .ie country identifier and its importance to a website if your business is solely based in Ireland.
For example our Starter Pack caters for smaller, brochure sites that do not contain any eCommerce functionality.
Here your talking about a 6 to 10 page website.
Whereas our eCommerce web design package caters for larger websites that require bigger web hosting capacity and the creation of transactional software.
To receive a quote for one of our packages click here.
Again, this very much depends on the size of the website you want built and how much content in terms of text, picture and videos you can provide us with.
But a ball park figure would anything from 10 to 20 days for different sites.
Yes, using the WordPress platform you can update your website at anytime.
Once we’ve built it and delivered it to you we will set you up with a user name and password.
Yes, you can.
In relation to our eCommerce web design, we use a tool called Woo Commerce which has a built in payment processing functionality.
It allows us to use payment methods including Stripe.
In order to make progress quickly with your website we would like you to provide us with as much original content as possible. For example do you have photographs of your business.
Do you have a location map where people can come and visit you?
Do you have brand colors?
Do you have a logo?
If you have any of the above then it will mean the project will be completed more quickly.
Yes all websites come with mobile friendly templates.
Having a mobile friendly website now is crucial as this is what most users will view your website on.
We use a template called Avada which is fast, mobile friendly and customisable
We offer full hosting services as part of the web design package.
Thus your web design, hosting and domain registration will all be look after by thedesignpool
We offer full, human, technical support.
We do not rely on robots to carry out this service as our research has shown customers like to speak to a human if they have a technical support problem!
Login to our Client area : https://billing.thehostingpool.com/
Select >> Services
Select >> Your current Hosting Package > Active
Select >> Upgrade/Downgrade
Select >> Hosting Packages – the next available Hosting Package > Choose Product
Follow the onscreen instructions
Paying by Credit Card will automatically increase your space and will only charge you the pro rata difference for the remaining term of you package.
Be sure to call us if you need help on 01 230 3645